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If you have any questions, please consult our frequently asked questions.


Please, follow the instruction given in the notification, or contact us at +34 91 495 27 76 or

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If you want to join us, please check our job opportunities in the link where you can also submit your CV: Submit your CV.

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Please, contact us by calling to the phone number provided at the notification and check your state of your default.

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Your contact details have been provided by your creditor to B2 Impact for the performance of a collection service or you have given your consent for providing finance products. If you have any doubt, please contact our Data Protection Officer at the address: Calle Eucalipto 33, 28016 Madrid or click here.

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B2 Impact offers credit lifecycle management services to financial entities. If we have called you it might be for following reasons:

  • Negotiate a agreement to sort out your debt.
  • Offer a financial product such a credit card, insurance, pre -approved personal loan, etc.
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B2 Impact has sent an agent to your residence in order to negotiate your current default situation in person.

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If you have received a notification by letter, email or sms, is because B2 Impact has been appointed by your creditor to manage your receivable. You can find instruction to sort out this situation in a simple and agile way into the notification.

You can contact us to establish a personal plan of payments which consider you circumstances or, to update your contact details.

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If the answers to our frequently asked questions have not helped you, please complete this form and send us your personalised request.

We will get back to you as soon as possible.

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C. del Eucalipto, 33, Chamartín, 28016 Madrid +34 91 495 27 76