Our virtual agents, using an artificial intelligence (AI) system with humanized voice and context management, are almost indistinguishable copies of the expert agent.
Always being in the vanguard
We are a boutique company with a challenging and innovative spirit to driving the transformation of responsible credit.
AI & Humanised voice
Unique hybrid management model, specialised and continuously improving.
The virtual credit management revolution
Customization
From default prevention to claims for non-compliance with promises to pay or NPS surveys. Customizable scripts.
Dialling efficiency
Efficiency in any time zone. Our virtual agents are always available and do not generate a disturbing effect.
Unlimited capacity
Our virtual agents are perfect for reducing contact times and improving success rates thanks to their increased contact capacity.
100% Compliance
With policies and procedures to ensure compliance with operational instructions.
Data & Analytics
All our services are supported by a group of experts in analysis and processing of the data obtained from the client, and the result of our management of almost 20 years.
Anytime anywhere
KPI analytics
Calculation, tracking of KPIs and results monitoring.
Advance analytics
Data analysis to generating predictive models.
Reporting
Wide variety of reports, also ad-hoc for clients.
Operations Business Intelligence
- Portfolio analysis.
- Collection management analysis.
- Preventive analysis.
- Analysis of potential capacities.
Quality audits
- Identification of best practices with an impact on business indicators.
Reporting
- Monitoring of strategies and compliance with objectives.
- Alerts on deviations and variations in behaviour.
- Ad-hoc reports.
Legal Case Selector
Specialised team
Boost the talent and empower our teams with the skills, competencies and technology they need to perform their jobs effectively, enabling us to generate a renewed value proposition.
Creamos soluciones para tu salud financiera.